I had a burn-in issue on my LG OLED55. It was not image retention. I purchased a 65" C7 Magnolia in 12/17. Regarding our OLED warranty, we wish to assure you that your LG OLED TV screen is ensure for a courtesy repair for the first 4 year of purchase should a burn-in occur on the set. 42-inch Sanyo Plasma TV repair cost: $200, including … VerticalScope Inc., 111 Peter, Suite 901, Toronto, Ontario, M5V 2H1, Canada. Yes, it took 5 months but that was partially my fault as it took awhile to find the receipt (they do require that). ps, I am extreme user and full expect at times to play a video game for 1 to 9 hours a day everyday for months sometimes, and I am just imaging this alone will probably do it in time, so if I am going to buy one, I just want to accept the added cost up front so I can enjoy the tv and not worry about the "what if's". Ph886 thank you for the info, if that is accurate that kind of kills my back up plan, lol, but I do appreciate you taking the time to reply. I am very happy about them covering the part but what are your thoughts on the $350 labor charge. Sep 29, 2020 #29 B7 with 7200 hours. I am thinking if I find out the panel can be replaced for $600 or less then I will just move forward with it and deal with it if and when it becomes an issue. So, I just received an email from LG USA, here is what they had to say regarding Burn in. " Other manufacturers, such as Apple and Samsung, consider burn-in to be normal “wear and tear,” which isn’t covered under a warranty. Press question mark to learn the rest of the keyboard shortcuts. Yet, as … Panels cost just about as much as a new TV. Sep 29, 2020 #30 We had a 55" B7 that got some burn-in. You can actually read the words, "Breaking News". Watch the video below to see what it looks like and if you TV has the same issue, LG will fix it for free within 5 years after purchase, even if … Once in a while I’ll see some Netflix or Apple TV retention but then it goes away after like 5 seconds of watching something else. They will then schedule the repair for the day after panel delivery. LG OLED TV BX is a difference-maker for movies, shows, sports and gaming. Wall mounted TV, they want it off wall when arrive. In the same boat as you as i can binge game for hours and want to use it as a pc monitor. I'm glad I saw this thread. And only OLED pixels emit their own light for perfect black, intense color and stunning picture — backed by AI, our premium processor, connected home features and cutting-edge gaming tech. What I want to figure out is what does it cost to have the panel replaced? LG Display is the only company manufacturing OLED panels. They had Set right contact me. LG OLED 55C6V. I know to repair it’s 45m-1hr max so it seems high. Contacted LG and was offered courtesy replacement and asked me to bear the labor cost. Image retention refers to any image that "sticks" on a screen, even when the content changes. LG and Sony directly state that their OLED TVs are not covered for image retention or screen burn-in. Current OLEDs Are Less Prone to Burn-In. For a better experience, please enable JavaScript in your browser before proceeding. OLED is a difference-maker for movies, shows, sports and gaming. I am confident I will eventually end up with image retention or "Burn in". Ha. They agreed that the panel needs replacing. To make a long story short, they replaced the screen for no charge. Member. " Regarding our OLED warranty, we wish to assure you that your LG OLED TV screen is ensure for a courtesy repair for the first 4 year of purchase should a burn-in occur on the set. That said though we do get a lot of gamers posting here that play all the time without burn-in happening. I contacted LG and they agreed to a courtesy repair. That would be comforting to know if that is true, not many people have as much time as I do for this stuff, I have found several other disabled folks who are in the same boat as I am, but otherwise, active regular people generally dont have the time to put in, as they have work, school, spouses, hobbies, etc.. Just my 2 pence worth but my C7 has burn in (YouTube logo mostly) after about 18 months and was quoted £400 on a £1799 TV. Today they placed the order for new panel to be delivered 8-10 days. Looks like I am gonna be pleased with the resolution. If it gets burn in then I got the 2 year warranty from geek squad. The TV was out of warranty but nevertheless, I contacted LG about it in January of 2020. Is that a fact? I game on my B9 a lot. However, with an LG OLED TV, any risk of burn-in or image retention have been addressed through the use of technology that not only helps protect against damage to the screen, but features self-healing properties so that any short-term image retention that may occur is quickly rectified. Burn in is not a problem with these TVs. The 2020 LG TV line-up has seen a new LG CX Series OLED, an LG GX ‘Gallery’ Series OLED to replace the old LG E9, an LG Signature ZX 8K OLED, as well as many others. I do love the look of the C9, I have my heart set on getting one, even knowing the risks, and at this moment in time, the C9 costs less than the comparable Q90 at the same size, so if those are my choices, I easily get the C9 and take the chance that burn in could become a factor. Until a few years ago, OLED displays were only found in small devices, such as smartphones and handheld games consoles, but as the manufacturing costs of big screens came down LG started making OLED TVs. apstyl. LG … What you need to do is get it from best buy with a geek squad warranty. Interesting to see Samsung include 'high cost' in their array of attacks against OLED - I guess none of their marketing gurus were … Only a year later came the first 4K OLED TV, the 65-inch 65EC9700, selling for $8,999 in 2014. Not had it done but quote straight from LG. I was told this was burn in. You play hdr games more than 8 hours at a time, several days in a row for months at a time? We will cover all parts and labor costs for your TV repair as long as we can confirm the issue is indeed a burn-in. You don’t go back so watch out. LG is pretty much single-handedly responsible for making OLED TVs mainstream, so I sent a series of questions to it on the subject of burn in. It did not go away. It usually appears as a faint ghost, and with most TVs this fades after a moment or two. I didn’t post this in the C7 thread since it more of an LG warranty question. Press J to jump to the feed. Oct 25, 2017 386. I bought the TV February of 2018 and I noticed the burn-in mid 2019. Philips is putting out a new Oled system for mitigating burn in that I saw today in a video, if this tech works and becomes wide spread this may be the factor that saves Oled, Oled is at its max potential at the moment, there isnt much more they can do to improve it other than removing the possibility of burn in. Here are some examples of average TV repair costs for specific problems and TV models: 65-inch Sony DLP TV repair cost: $275, including parts and labor. But if I find out it is over $1000 to replace it then I will have to either wait another year to buy or buy the alternative. I play more than you and no problems. The rest are covered by the manufacturer’s warranty. If you see a Sony or Panasonic TV using an OLED panel, it was still made by LG Display. LG OLED TV CX redefines everything you see. This is why even LG filed patents for other tech moving forward, mini led for example is showing potential to nearly equal perfect blacks despite a backlight, if LG the leader in Oled at this point is switching technologies it may be a sign that Old wont be around that much longer, maybe it goes the way of the Plasma? Burn-in and image retention are possible on virtually any display. We have reviewed just about every OLED TV on the market (these are the best ones), and for this test we spent over 100 hours with the LG 55EG9100 to see how well it stood up to burn-in, how long it takes to clear up, and what you can do about it. Burn-in is more often the result of irregular viewing habits or prolonged use, not a defect. It cannot be "screen burn" if it covers the whole screen! Burn in has been greatly over exaggerated and image retention isn’t permanent, a pixel refresh will get rid of it. another user called me a fool for believing that Lg woudl actually do this after I had explained to people that LG emailed me and told me they do this, So when you wrote this in the same day as he called me a fool it was perfect timing, thanks. This might affect other branded OLED's from 2017 as well. None. Contact LG back and pretend to be this guy or his lawyer-. I have a 77 c9 and use it every day since it came out. I am def a littel jealous I would absolutely love to get the 77", I was even considering going 75" Qled, but it just sticks in my craw about the gsync and hdmi 2.1.

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